Sheila Shannon

Sheila directs and supports the Broker Services Team in multiple East, Inc. offices. She ensures excellent and consistent service, helping in the retention and recruitment of staff and brokers. Accomplished through managing the day to day flow, and team growth and development. She directs workflow and resolves issues that may arise, is able to anticipate and prepare for all office needs. She has a strong understanding of time management, problem solving, team work, court vision, communication, leadership, and mindset. Coaching to elevate services through educating on procedures, service delivery expectations, and leading by example.

Sheila is a member of the Staff Advisory Team which meets regularly to collaborate on office training, consistency and overall direction of staff development.